Effective Resource Planning in USA's Leading Healthcare Company
eResource Scheduler Helps Healthcare Company in Efficient Resource Planning
Company Background
Client organization is USA’s leading healthcare company providing various health related services
including research & development, equipment manufacturing, sales. Client organization works in 27
countries and more than 28,000 employees are spread all over the world in different offices and
departments.
Challenge
Major challenge faced by managers was efficient resource planning within large pool of resources spread
across the globe.
Managers were not able to identify correct resources and had no idea how to generate accurate resource
availability and utilization data. This lead to work load imbalance to an extent that very few resources
were planned on majority of projects and most of the resources were heavily underutilized. Absence of
accurate resource planning software that could generate accurate reports, led to bad & expensive
decision of recruiting more resources that caused duplication.
Workload imbalance also led to demotivated resources that ultimately reduced productivity and had
negative impact on project deadlines and budget.
Solution: New Resource Scheduling Process
Client organization searched for the best project resource planning software and found eResource
Scheduler (eRS), after evaluating the tool they decided to invest in it. Within couple of weeks of
implementation of eResource Scheduler, managers realized significant changes in their resource planning
and management process and outcome.
First major benefit was the ability to bring all managers on the same platform and sharing real-time
resource scheduling & planning data. Powerful resource filters allowed managers to easily find resources
with required skills, certifications from different departments and offices.
Second benefit of eRS resource planning tool was that it ensured that correct resources were scheduled on
projects.
Third, with reports specialized for project resource planning, managers were able to get accurate
resource utilization and availability data. This allowed managers to ensure that resources are utilized
in a balanced manner. This increased productivity and employee motivation.
Fourth, forecasting report highlighted resource types that were in shortage and excess on an ongoing
basis, this was important information for HR team and they formulated their hiring plans based on this
data.
Fifth, accurate financial reports of eRS resource planning software showed resource cost and non-resource
cost for every project, this allowed managers with pricing their end product to ensure its profitable
for the organization.